Personal Development
An important part of business allows employees to perform better in their roles, making them feel more satisfied. This should mean they’re less likely to seek growth elsewhere, reducing staff turnover. As a result, your company should yield higher returns. In addition, with self-enhancement in place, employees will be more motivated as well as more efficient in their roles.
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Admin Development Programme
​This course is designed for office administrators, secretaries and PAs, to assess and evaluate existing skills and techniques and to develop those skills essential for successful office and administrative support.
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Time Management
Managing your time effectively is the key to having more time. This interactive course will help you understand how they can improve your time management. Making the best use of the time you have.​
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Embracing Change
Research shows that how we emotionally manage the situations around us directly affects our state of mind. This course workshop includes systems and techniques that can help you manage this change in an effective manner.
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Assertiveness
Assertiveness is the ability to stand up for ourselves and express our options, thoughts and ideas.
Some people lack the confidence to assert themselves.
This thought provoking practical workshop will encourage you to contribute more fully to any discussion.
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Effective Communication
The ability to communicate effectively at a wide range of levels with tact and diplomacy is fundamental for a multi-skilled professional.
Developing Mental Toughness
Developing Mental Toughness requires practice, commitment and continuous learning. By developing key mental habits and techniques, individual can increase their resilience, sharpen their focus and navigate life’s challenges with strength and confidence.
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Influencing & Persuading
​The ability to influence others is an essential communication skills. This course is suitable for anyone needing to influence at work.
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Negotiation Skills
Negotiation is an essential skill for most business professionals. Being able to successfully reach agreements so both parties are happy is key in many business situations.
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Problem Solving & Decision Making
This course provides an introduction to practical problem solving techniques and structured creative thinking tools and you will learn how to confront challenges from a different perspective. This practical course will work towards unleashing your creative brain in order to solve complex problems
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Building Resilience
The stronger your personal resilience, the better equipped you are to handle pressure and reduce stress. This course will look at coping with everyday pressures as well as dealing with both ongoing and short term stressful situations.
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Coaching Skills
​Coaching is about breaking down barriers that prevent this change from happening and creating the ideal environment for positive action to take place. This interactive course will give you the skills to enable others to development and take actions.
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Professional Telephone Skills
The aim of the workshop is to enable you to build on existing skills and recognise your own habits.
To help you develop your ability in using the telephone at work, to achieve good results for your patients, you, your colleagues and your trust.