• ​Understand the various approaches to negotiation

• Structure negotiations for effectiveness and to achieve win-win outcomes

• Identify and develop the interpersonal skills crucial to negotiating proactively

• Identify and utilise a number of effective negotiation tactics

• Establish the skills to understand what all the involved parties want

• Construct flexible negotiation solutions

• Use positioning and phrasing to directly affect the outcome of negotiations.

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• Understanding negotiation styles.

• The structure of good negotiations.

• Fisher's 7 steps.          

• Collaborative negotiation techniques.

• Strategic questioning.

• Communication and persuasion.

• Bargaining and trading.

• Dealing productively with tactics.

• Advance psychology - positioning, phrasing and decision theory