Module 1 – Leadership & Management Skills

This programme develops the knowledge, skills and behaviours which are needed by highly effective people managers.

This workshops are highly participative, using facilitated discussion, presentations, case studies and group work. The workshops promote reflective review, and encourage delegates to find opportunities to apply the learning in the workplace.

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Content:

• The differences between leadership and management

• Principles of leadership

• Situational Leadership profile

• Establishing a common sense of purpose

• The role of the leader in supporting and developing

 

Module 2 - Building Performing Teams

On this workshop you will learn how to help your team and individuals build improvement, relationships, maximising performance, creativity, innovation, and the capability for change

 

Content:

• Understand how teams are formed

• Build trust with your team

• Get the best out of individuals to produce a high performing team

• Help you team develop and grow

• How to motivate individuals

• Building a sense of team in a hybrid working environment

 

Module 3 - Communicating Effectively

The ability to communicate effectively is a key skill; communication and social interaction are fundamental to business success. This event is designed to develop your capability in delivering positive and persuasive communications.

This module will support you in exploring what makes effective communication so you have a clear understanding and awareness of how you currently communicate and what needs developing.

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Content:

• The process of communication

• Key rapport building skills

• Active listening skills

• Recognising reactions and behaviours in yourself and others

• Use power works in a positive way

• Transaction Analysis profile

 

Module 4 – Performance Management

Learn how to make performance management a daily activity through coaching, feedback and teaching opportunities.

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• What is Performance Management?

• The performance management cycle

• How to give effective feedback

• The AID feedback model

• GROW coaching model

• How to tackle underperformance

 

Final Module 5 – Leadership Challenges Action Learning Set

Developing others – Honey & Mumford profile

Most of us gain much of our learning from ‘doing’. Reflective practice is a way of putting a structure to our experience, ensuring that we maximize our learning and continually improve.

The workshop you will have the opportunity to share leadership situation where you need help and the group will offer ideas

You will also get an opportunity to practice your coaching and feedback skills.